
Hawa Nur Faiza
Too bad no option for 0 star. Needed an OTP to use the app, waited for the email and did not get it, apparently it's in the spam folder. You are a government app, why is the email there?? And then the screen is not optimised, can insert the pin number but cannot click enter. Can't scroll, can't use the enter button. Thanks to this, now i cannot go into myhasil website.
177 people found this review helpful

S H
- Flag inappropriate
- Show review history
Very stupid system. No way to recover password and need to revoke and redo everything. And for face recognition another stupid idea, need to have almost the same look and hair as the ic to be able to pass the verification (Who is the genius doing this). Do something like two factor verification would be a better idea. The whole design is totally not logic at all.
2 people found this review helpful

Sonic Goh
- Flag inappropriate
- Show review history
Hi, the service is really useful for dealing with all government services. But once the ID Certificate is Expired, no email notices or notifications send to remind for Renewal. This is a lacking of the systems as user doesn't always checking or using the apps frequently. Hope you may enhance on this. Another item, is the "Pengesahan Cap Jari : Belum Disahkan" really confusing and require clarification. Thank you in advance.
13 people found this review helpful