MyGenMobile App

4.4
1.02K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Download the Gen Mobile app to manage your account with ease. You can change your plan, make payment, track your data usage, add more data or international talk credit and more!

Gen Mobile delivers the best value in wireless with affordable plans for every budget and free unlimited international calling to over 100 destinations on plans $20 and up.

Buy a phone or bring your own and try one of our plans worry-free with a 7-day money-back guarantee.
Updated on
Sep 1, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data isn’t encrypted

Ratings and reviews

4.4
1.01K reviews
Rod Blk
March 28, 2025
This app does nothing!!! It doesn't keep track of your data or your past usage or anything!!! Then you can repeatedly message them about it and you'll never get a response. What's the point of the app??????? I've contacted them over and over and no one ever has a solution and nó one EVER emails me back! So you say you want to look and help???? Then do it! The app should tell you how much data you have left every month!!! It's so frustrating!!!!!
39 people found this review helpful
Did you find this helpful?
Gen Mobile
February 5, 2025
Hi Rod Blk. We are sorry to hear that you are having issues with tracking your data and usage We would love to assist you and look into this. Please call our Customer Care at (833) 528-1380. Our team is available everyday from 7:30 am to 5:30 pm. We are looking forward to help resolve your issue. Best, Gen Mobile Care
Mandy Lee Holliday
September 4, 2025
I absolutely love Gen Mobile!! I'm so glad I switched to them I wish I would have not waited so long. Their service is reliable I get it anywhere I go my, daughter lives way in the country I have no problem with any of my service out there. I've never had a problem with customer service has always been a great experience with them and has been very very pleasing. Thank you and don't stop being great..
3 people found this review helpful
Did you find this helpful?
Gen Mobile
September 5, 2025
Hi Mandy Lee Holliday. We are happy to hear that you are enjoying our app and service. If you do run into any issues, you can reach out to our Care team. They are available every day from 7:30 am to 5:30 pm. Thank you for choosing Gen Mobile! Best, Gen Mobile Care
James Vaughn III
September 14, 2025
no data connection, it was there for about a week or so and just cut out, i thought maybe if I moved the SIM card over to another working phone that it would have worked, but no 😕.
Did you find this helpful?
Gen Mobile
September 15, 2025
Hi James Vaughn III. We are sorry to hear that you are having issues with your SIM card. We would love to assist you and look into this. Please call our Customer Care at (833) 528-1380. Our team is available everyday from 7:30 am to 5:30 pm PT. We are looking forward to help resolve your issue. Best, Gen Mobile Care

App support

Phone number
+18335281380
About the developer
Dish Wireless L.L.C.
genmobilemarketing@dish.com
9601 S Meridian Blvd Englewood, CO 80112 United States
+1 310-318-4724

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