
Mark Ford
was in the middle of filing a claim, and got booted out saying "we're sorry, we can't save your progress at this time". When I followed the link to return to the dashboard and restart, it took me to the log in page. From there Everytime I enter my login info, it just reloads the log in page. Makes an annoying process worse

Edwin Aponte
- Flag inappropriate
- Show review history
Some parts of this app work well. trying to see documents that are sent to you are nearly or are impossible! you cant scroll down to the next page. I dont understand why they encourage you to use the app when your on hold with them on a phone call. please fix this. I've sent multiple documents, from Drs notes, to bills all proffs of illness, If you call the phone number provoded you neverget to speak to a human, you get 2 options only. Forget about getting a payment. app is trash and so is unum.
2 people found this review helpful

Justina Ledbetter
I had app access until my claim was received & approved. now I cant log into it at all. I feel apps are easier & faster than using a website. With an app...BOOM!! Youre ready to sign in and go! The app isnt as user-friendly as it could be, but I figured it out enough to give & receive documents needed. After a month of use, the error message 'try again later' pops up when I try to log in. This forces me to use their website, which has fewer options than the app. Tried everything, app wont work.
19 people found this review helpful