MyWay – Patient Support

Name: MyWay – Patient Support
Availability: InStock
Rating: 3.950000047683716 (133 reviews)
Author: Sanofi

Sanofi

4.0

133 reviews

5K+

Downloads

Everyone

About this app

Personalized support for your treatment journey.

The MyWay app is a patient support tool designed to help you access DUPIXENT® (dupilumab) as quickly as possible, once you have a prescription, and to help you through your treatment journey. The app provides patient support program services, medication tracking, tools, and educational resources to help you stay on track with therapy, including:

• Upcoming dose calendar
• Healthcare Provider (HCP) visit calendar
• Support documentation exchange with Dupixent MyWay patient support program services
• Localized environment data

Sanofi US is distributing this app on behalf of Sanofi and Regeneron Pharmaceuticals, Inc.

See full Prescribing Information and Patient Information for DUPIXENT®

https://www.regeneron.com/downloads/dupixent_fpi.pdf
https://www.regeneron.com/downloads/dupixent_ppi.pdf

TREATMENT

• Insurance help through Dupixent MyWay patient support program services (benefit verification)
• Financial assistance for eligible patients (copay card, utilization tracker)
• Nurse resource (supplemental injection training)
• Medication track (reminder features, step-by-step injection instructions)
• Body map tracking and injection completion log
• Refill reminders
• Other medication reminders

JOURNAL

• Symptom tracking journal
• Personalized symptom report to share with your doctor

LEARNING

• Patient materials (testimonial videos)

SEPTEMBER 2024 US.DUP.24.09.0167

Updated on

Sep 19, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Messages and 2 others

This app may collect these data types

App activity and App info and performance

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.0

132 reviews

Dorothy Bourbeau

September 12, 2025

The app sucks. When I open it, it says my phone is not compatible. My phone has everything needed to be compatible. You have a glitch in your software and shouldn't be distributing it until it's fixed. Shame on you. I didn't want to give any stars but I couldn't post without selecting a star.

2 people found this review helpful

Sanofi

September 15, 2025

Hello Dorothy Bourbeau. We’re sorry to hear about your experience with the MyWay app, and we appreciate your honest feedback Please contact us at support@mywayappsupport.com or call +1 888 208 0406 for further assistance. We are dedicated to making improvements that will enhance your experience with the MyWay app in the future.

Susan Kiely

August 21, 2025

don't know what happened but I was using the app fine until you updated it the 12th of August.... now I can't use it says it's not compatible with my phone.

1 person found this review helpful

Sanofi

August 26, 2025

Hi Susan Kiely. We’re sorry to hear about your experience with the MyWay app, and we appreciate your honest feedback Please contact us at support@mywayappsupport.com or call +1 888 208 0406 for further assistance Your feedback is invaluable, and we’re here to make sure the MyWay App supports you every step of the way.

Eric Blackwood

August 15, 2025

app failure after last update. Update 8/15/25 from play store. Now app stays green screen about a minute before it closes itself. Still not working

5 people found this review helpful

Sanofi

August 18, 2025

Hello Eric, We’re sorry to hear about your experience with the MyWay app. We recently fixed Android 16 issues in our latest release (v2.1.2). To help us understand what may still be happening, please share your phone model and OS version so we can investigate. Thank you for your patience as we work to improve your experience with the MyWay app.