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The app has gotten worse over the last year or so. Recently I tried to remotely access my R7000 router to reboot it, but it looks like it's no longer an option. I uninstalled and reinstalled the app, but now it keeps saying something went wrong with logging in. Now I can't use the app at all. I reset my password, just in case. Newp...not the issue. Firmware is up to date. If remote access is a necessity, I suggest looking at other manufacturers. Logging in remotely via web browser is gone too...
200 people found this review helpful

Scott Chalupa
The jury is still partly out on the Nighthawk app. But my initial review isn't good. I just finished setting up a mesh system, and the app has been buggy and fiddly as hell. Several times it told me the router wasn't compatible with the app. If you take more than 60 seconds on a task, a contact support pop-up appears. God forbid you have any other apps open or attempt to switch between them. At the moment, I hope I don't have to use this app often.
139 people found this review helpful

Keith K
Love the router. Hate the App. it made something fairly simple - setting up a router - an ordeal. I could see the router was working. I saw it on the network. It took me 45 minutes, and two tries to get the app to agree it was working. The status of steps is poorly communicated. I went through the power on screen 4 times. After I finally finished setting it up, I updated the firmware and had to start over. Once I got the app running, I still needed to use a web browser to finish setup.
3 people found this review helpful