NETGEAR Mobile

NETGEAR Genie

About this app

The NETGEAR Mobile App is the official app for managing your NETGEAR Mobile Hotspots. View your connection, settings, and data usage from the convenience of the mobile app.
*TRACK DATA usage
*STREAM and VIEW media off your hotspot (M1 Nighthawk only)
*MONITOR your mobile hotspot connection and battery life in real-time
*VIEW CONNECTED Wi-Fi devices
*TURN OFF or REBOOT your hotspot
*CONFIGURE APN settings
*VIEW & COMPOSE SMS Messages (applicable models only)

Works with the following mobile hotspots designed by NETGEAR:
* Nighthawk M1 Mobile Router
* AT&T Unite / Unite Pro / Unite Express / Unite Explore
* AT&T Mobile Hotspot Elevate 4G
* Telstra Wi-Fi 4G Advanced I & II
* Telstra Ultimate® Mobile Wi-Fi
* Telstra Mobile Wi-Fi 4G
* BigPond Mobile Wi-Fi 4G Advanced I & II
* BigPond Ultimate® Mobile Wi-Fi
* Verizon Jetpack 4G LTE
* NETGEAR AirCard 815S/810S/791L/790S/785S/782S/779S/771S/770S/763S/762S/754S

The following products are *NOT* supported by this app:
* NETGEAR Desktop Routers (use NETGEAR Genie)
* Sprint W801 / 802S Mobile Hotspots
* USB Modems / PC Cards / ExpressCards

NETGEAR Mobile App is supported by NETGEAR. If you experience any issues, please contact us at
[e-mail], as we are unable respond or open tickets based on reviews.

Ratings and reviews

It doesn't support all routers, for example D7000, in the past did. Why bother making M. app. I'm just wondering why did they get rid of old version of the app, it worked just fine for older routers. I like to use my smartphone for just about anything if I cannot see router on my phone this router is history. Most likely I'm going to go with some other company that makes routers. Not that Netgear cares what I think....

From Netgear, I expected a little better. The remember password option is unreliable and doesn't work. The app gives the impression it's connected, then decides its not and sends you back to the login screen. Most of the time at that point it blanks the password field. The data usage doesn't work reliably either, although I realise this is probably a firmware issue rather than an issue with this app.

The app is fine and good for operating the router. It is easy to use and the dashboard is easy to understand, although it takes some timw to locate various settings; not very intuitive. I'm using the MR1100 and have been experiencing problems with shutting down the machine when charging the battery and there is no way for me to get the support I need. The netgear website for members is also down. This is very frustrating.

What's new

Bug fixes & enhancements