3.0
3.61K reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

The NIU App provides users with comprehensive vehicle services, including:
• Vehicle: Remaining battery level and range estimate, GPS positioning, security alert, past routes and riding statistics;
• Service: Service station inquiry, intelligent service activation and inquiry;
• Me: Vehicle management, personal and binding information management, App Settings.

We would like to express our sincere appreciation to your patience and companionship. The more flexible NIU App is available now.
For more information, please visit niu.com.
Updated on
Oct 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and App activity
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
3.54K reviews
Stuart Dagnall
October 23, 2023
This app costs about £30 per year after the first 3 years of being free. That's not mentioned when buying a Niu bike. The app works ok for checking routes (length often varies over the same route!!), current bike location (works usually ok) and for powering on and off the bike. the smart check is a waste of time and so are the random notifications. They add nothing. Not worth paying extra for.
20 people found this review helpful
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Joel Moreland
January 28, 2021
Says the battery is dead when it is fully charged so not much use there and regularly says it can't connect to the bike. Niu should give all users an extended free trial (currently a year) until this app works properly. Would be handy if app told you if alarm was set (sometimes I forget and saves going back to bike). I also suspect that it doesn't record distance accurately on past trips.
16 people found this review helpful
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Justin LaBrie
July 23, 2025
I had a fun first ride with my new KQi300 Max, and the setup and app are easy to use. However, now I only have Chill and Standard modes in dynamic, and I can't access the top speed. I'm not sure if it's because of my geo location and local bylaws for e-scooters that the app recognizes or if there's a bug in the app. July 23rd: App only save setting for dynamic mode, regen brakes and kick to start always need to be adjusted. The tutorial starts over every other use.
3 people found this review helpful
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What’s new

NEW | NIU Link Ride & GO Play navigation experiences, including turn-by-turn and map casting navigation.
NEW | Smart Check experience for vehicle health diagnostics.
- Regular bug fixes and performance improvements.

Note: Features may vary depending on vehicle model and configuration.

App support

Phone number
+498005889224
About the developer
北京牛电科技有限责任公司
xiong.cai@niu.com
中国 北京市昌平区 昌平区回龙观东大街195号院1号楼302室 邮政编码: 102208
+86 189 1105 8916

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