
Shubhanshu
I recommend everyone not to purchase from the store as it's completely unreliable. They sell products at different discounts to different customers. Moreover the same product is generally available at retail shops at cheap prices. They just either try to sell new launches or inventory stocks which are generally outdated. The worst thing is they just treat customers as money ducks. They have a worst customer support base and are not reliable in case of prepaid offers. Switch to other brands.

Abhishek Pant
The app interface is good, however their delivery partners are so bad they don't do phone delivery and never buy a phone from one plus store with online payment as your payment gets stuck and you just wait and wait for phone delivery and when you ask in the delivery warehouse they are rude and don't provide any information and make fake delivery attempts and eventually return the order after 15 days and it takes time to get your refund. their delivery partners are scammers specially bluedart.
1 person found this review helpful

Vibha
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Had one of the worst experience ever, they do not deliver your order on time. It's been more than 3 days that I ordered their flagship OnePlus 13, and they have not dispatched it yet. Also the customer care doesn't even respond, they just put you up on queue. I would suggest to avoid OnePlus store app, better buy from amazon if you are looking for a product, or else totally avoid it.
3 people found this review helpful