One Tap Away

Name: One Tap Away
Availability: InStock
Rating: 4.15533971786499 (311 reviews)
Author: CSC ServiceWorks

CSC ServiceWorks

4.2

311 reviews

10K+

Downloads

Everyone

About this app

One Tap Away enables cashless operation of laundromat machines in common laundry rooms across the United States. It also offers a marketplace for specially negotiated related products with deep discounts and other benefits for laundry users.

Updated on

Sep 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Financial info and 4 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.2

306 reviews

Khody Wyllow

June 16, 2025

The amount of hoops you have to jump through and errors you encounter in order to do a load of laundry is ridiculous, especially for an app that claims to make it "easier." Having to turn on Bluetooth to scan a QR code is wild, and then it tells me it can't find the machine I just scanned??? And the ambiguous system error that just made me have to stand and troubleshoot (without help) for five minutes in a laundry room with no air conditioning and a window that's nailed shut is not okay, either.

62 people found this review helpful

CSC ServiceWorks

June 30, 2025

Hello. Our OTA app is designed to provide a faster, secure, and overall better service. We've just released a new app update that lets you see other available machines and check room availability. We truly appreciate your feedback. We're excited for you to try it out and hope it enhances your experience both in and outside of the laundry room.

Tediyra Barton-Harris

October 12, 2025

I've never used it before but it refuses to let me set up an account. It swore I had one before. I reset the password and it let me log in but gave me a system error and now keeps saying it has a system error. I just want to wash me clothes. Update: 10/12/25 I was able to login easily enough. The app seems to be working as intended. Still won't wash my clothes. It's just sitting and the timer is winding down on the app. I pressed start. Nothing.

CSC ServiceWorks

October 1, 2025

Thank you for providing your feedback. We experienced a system-wide outage, which is why you experienced issues. All issues have been resolved, and we apologize that you experienced a disturbance in your laundry process. If you are still experiencing login issues, contact otasupport@cscsw.com or call 844-272-9675.

Vakaris Vaitkūnas

September 15, 2025

Couldn't do my laundry last night because their servers were down and there is now no other way to run the washing machine where previously I could have just used coins. The process of adding extra time to the dryer is absolute garbage -- takes me a few minutes just to up the time from 45 minutes to 70 minutes, whereas before I could have just used coins in a matter of a couple of seconds. I don't have time for this nonsense. Extremely disappointed in this new system.

12 people found this review helpful

CSC ServiceWorks

September 25, 2025

Hello. Thank you for the feedback. We’re actively addressing technical concerns and interface updates to make your experience smoother.