
Brian Isaacs
I like this app less and less the more I use it. Today I tried to change the debit card I use to replenish the account. I might have messed something up, I don't know, but the app refused to take the card - and worse, said it would not allow changes for 24 hours. When you're in the laundromat ready to go, that's completely unacceptable. Fortunately I got Google Pay to work. But this app could be a LOT better.
112 people found this review helpful

O B
Lack of refunds. I have put in a request months ago to close an inactive account after getting a new phone. However, of course, it has not gone through because of a pervious request for a refund on a double charged transaction. I sat on the phone for 20 minutes with customer service and got nowhere, the app still has my money despite my efforts. This app is also difficult to work with machines and it inaccurately tells you how many machines are open and when your clothes are done in the washer.

Enora White
Forced to use this in our building. Idea? convenient if you can get your account set up (I had some trouble first time). Execution? This app/company is full-on scammy and shoves advertisements at you (posed as overgenerous "gifts") to attempt to decieve you into either giving your information or committing to a major purchase. I'm just trying to do laundry. Not a fan, but no other choice - app maker is clearly aware of that.
1 person found this review helpful