
Brian Isaacs
I like this app less and less the more I use it. Today I tried to change the debit card I use to replenish the account. I might have messed something up, I don't know, but the app refused to take the card - and worse, said it would not allow changes for 24 hours. When you're in the laundromat ready to go, that's completely unacceptable. Fortunately I got Google Pay to work. But this app could be a LOT better.
63 people found this review helpful

ACat
I can't imagine why anyone chooses to work with this genuinely awful app. I can barely even connect to the machines, because it'll know exactly what room I'm in, but somehow cannot connect. It's always annoying to have to fiddle around with my Bluetooth, wifi, etc. just trying to CONNECT to a machine. Connecting aside, they only let you put money in your account in $5 increments so you never have an even amount, forcing you to keep refilling or get charged for not using the app. Just awful.
4 people found this review helpful

Trenton “Secret_Sympathy”
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tedious and stupid. if you're gonna have this system, don't lock out machine settings to only be "start dryer". You should be allowed to set the temperature after you paid. ultimately frustrating and useless, you shouldn't be forced into using an app. apparently it's seemingly impossible to refund money made through debit card payments, as it only accounts for credits. And I can't contact customer service without Wi-Fi. This company steals money from you.
20 people found this review helpful