OpenTable for Restaurants

OpenTable

About this app

The OpenTable app is a robust restaurant management and marketing solution that helps fill more seats, deliver remarkable hospitality, and optimize operations.

It is available for download for all OpenTable customers.

From an Android, OpenTable customers can stay connected to their restaurant from anywhere. The Owner app lets you check cover trends and stats, make and edit reservations, receive VIP push notifications, and more.

Note: This app is for restaurants using OpenTable. For information about OpenTable’s restaurant products and services, please visit https://restaurant.opentable.com/products/

If you want to book a reservation, please download the OpenTable diner app or go to https://www.opentable.com/mobile.

Ratings and reviews

When I first started working with them, they promised me at least ten bookings per week. In four weeks, I had around ten bookings. It never gave me notifications when there were bookings, and so people would come in and say they had booked, but I didn't know they had. When I spoke to a representative in Bristol, he referred me to customer service, and the call cost me around £60 and the issue has not been solved. They charge too much money for doing nothing at all. I don't recommend this app.

Edit: there is a major disconnect with receiving a confirmation email, after entering username and password. I cannot access the app and haven't been able to find a work around, for several weeks. Android version does not show anywhere near what the iPhone version shows and it's quite awful, where keeping track of guests amd shift flow are concerned.

The android version of this app has limited functionality which is frustrating and makes the service less user friendly overall. The app should have the same functionality on both iPhone and Android.

What’s new

Check out what's new in the latest version of OpenTable for Restaurants:

• Connect your Tripleseat account to automatically import private dining events into Front of House.
• Experience Add-ons: See the experience add-ons that a diner purchased when making a booking on the owner app.
• Minor bug fixes.

For more info, visit support.opentable.com.