Q-Park

Q-Park

About this app

By adding their car registration in the app, Season Ticket holders at PaSS car parks will be able to enter and exit by having their number plate scanned at the barrier. PaSS is only live at selected Q-Park car parks.

It is important that you create your MyQ-Park account before registering on the app or your Season Ticket will not link correctly with your vehicles car registration and you will not be able to enter and exit the car park using your number plate.

How to register your number plate
1. Activate your My Q-Park Account on the Q-Park website. When you purchased your Season Ticket, you will have received an email prompting you to activate your account
2. Download the Q-Park app
3. Login using your My Q-Park Account Email and Password
4. Enter your car registration

After completing the above steps, the barrier will automatically open when you drive in or out of your home car park. The Q-Park app has been developed to further enhance the parking experience for our Season Ticket holders.

Ratings and reviews

Very slow and confusing app. We got a fine because we didn't enter the license plate number in the exact right way, which is very confusing to do in the app if you have a foreign license plate. When I tried to place a complaint on the webpage, the page wouldn't accept my entries, without stating what the problem was, even though I filled in all the fields correctly (error message: "There has been a technical error"). I'm never gonna park at a Q-Park again and I deleted the app.

I had no problems parking there were quite a few spaces on the level I parked, I thought I'd have drive around as it was 2:00pm on a Wednesday but as I said it was easy, I like being able to just drive in and out no messing with tickets and pay machines, my grandsons were amazed when the barrier just opened in and out after waiting for others to put their tickets in. I would recommend using the app and joining.

If it works it works well. Yet I already activated that feature that I can automatically enter parkin garages.. and the app keeps on pushing a promotion card when I open the app. And the app logged me out for no reason while I had a session ongoing. Password not in my phone leading to a parking session which went on until I was able to find my password at home.