RideMETRO

4.0
1.42K reviews
100K+
Downloads
Content rating
Everyone
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About this app

METRO is the Metropolitan Transit Authority of Harris County, serving the Houston, Texas region with safe, clean, reliable, accessible and friendly public transportation services.

The official RideMETRO app allows you to plan and manage your trip on Local bus, Park & Ride bus or METRORail. It requires a cellular network or wireless connection.

By allowing the app to access your location, you’ll see:

• Nearby bus and rail routes
• Real-time arrival estimates for nearby buses
• Scheduled arrival times for nearby trains

You can plan your trip by tapping the trip planning icon in the upper right area of the map.

The app’s unique My Stop Technology connects with thousands of wayfinding beacons in the METRO service area to deliver notifications or pulse vibrations when you’re approaching your:

• Starting bus stop or METRORail platform
• Transfer point (if applicable)
• Destination bus stop or METRORail platform

Just plan your trip and watch or listen to your phone to monitor progress.

For further assistance, please call or text METRO Customer Service at 713-635-4000, or visit our website at RideMETRO.org
Updated on
Sep 19, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
1.37K reviews
A Google user
September 24, 2019
Dangerously misleading in a crisis. Though useful under normal circumstances the app doesn't do a good job of notifying when the metro shuts down (such as due to weather). It keeps calculating arrivals as if the buses were still running. This can string the user along with false hope of evacuation until your phone dies, the hotels are full, and you're facing the prospect of a night on the streets.
53 people found this review helpful
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Gavin Andrews
August 20, 2025
I'm tired of being shown live time estimates that are inaccurate. The app will display in green that the bus is 15 minutes away, then when I open it again 30 seconds later the bus has teleported and it's already at the stop and I've missed my bus. I assume this is because my phone lost connection and it's using an old estimate, but it really should not be rendering old estimates on the screen. If the app is refreshing time estimates, SHOW A LOADING SIGN. I shouldn't have to second guess times
1 person found this review helpful
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Houston METRO
September 17, 2025
Hi Gavin, Thanks for your comment. The app provides an estimate of real-time arrivals for buses and for now, only a scheduled time of arrival for trains. It may not be precise in all cases. However, we work very hard to make it as accurate as possible, as often as possible. Please call Customer Service at 713-635-4000 for additional support.
Kasey Rodgers
September 26, 2025
I swear...Houston Metro BUS DRIVERS NEED TO KEEP GPS ON. Many drivers are turning their GPS off, making it impossible to know when the bus is actually coming. I've had buses 30 minutes away show up in 5 minutes (and vice versa).
1 person found this review helpful
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Houston METRO
September 17, 2025
We're sorry to hear about your experience. The app has an interactive map that's updated in real-time from our data feeds. Use the map to track busses and see estimated arrival times. If you'd like to receive texts about service interruptions or detours please sign up for route alerts here: www.ridemetro.org/alerts/text-and-email-alerts-newsletters

What’s new

General stability enhancements to improve your experience.

App support

Phone number
+17136354000
About the developer
Metropolitan Transit Authority of Harris County
itapps@ridemetro.org
1900 Main St Houston, TX 77002 United States
+1 713-635-4000

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