
A Google user
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The app is very user friendly. I can do everything with my money using the app including Bill payment, airtime, Mobile Money, bank to bank transfers, balance check, bank statement and more. With the latest update, the finger print feature worked well on my phone thus adding some icing to the cake. In summary, this app is very good! I have used another Bank app but this is so much better.
164 people found this review helpful
Standard Chartered Bank PLC
April 10, 2020
We appreciate you taking time to provide feedback regarding our application. Enjoy the banking on the go experience. On the fingerprint, please uninstall and reinstall the application, create a username and password using your ATM card, log in, go to settings, disable then enable fingerprint. Have a pleasant evening and remember to be safe~SO

Kaz Nyae
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The frustration of using this App! The update profile details does not work. Trying to get customer services to assist is a mission and take ages to reply to emails. Calling is an expense if you are not in the country I am trying to order a new debit card and almost giving up with this bank and looking around for other competitors.
18 people found this review helpful
Standard Chartered Bank PLC
May 5, 2023
When you share your contact information, this is to allow us to follow up with you on your request. Please share your contact information with us only via Inbox/DM. By sharing your contact information, you consent to our processing of your personal data for the above purpose. ~NG

Adonnes Mbadwe
The app is user friendly. You can easily upload the requested documents and the information is clear and precise. The only problem is that at a point when I registered to have a digital life current account and am told the card has to be delivered, it is kind of taking me a bit long to have my account ready down the 7 days that have elapsed! I tried to visit a nearest branch in order to finalize the account openingbptocesd and someone told me i have to wait until the debit card is delivered !
12 people found this review helpful
Standard Chartered Bank PLC
May 13, 2023
Please be assured that we at Standard Chartered process personal data about you only for specific and legitimate business purposes. 2/2 ~MM