
sanjiv kumar
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All of a sudden, app has stopped responding. Unable to access on mobile. Goes into a hang after pin is entered. Statement "shield running at half-integration" pops up. But have not been able to log in for over a month. Before that all was well. Have been writing to SCB, I don't think their technical team knows what is wrong. They keep repeating the same steps and questions despite my multiple responses.
8 people found this review helpful
Standard Chartered Bank PLC
July 20, 2022
Hi Sanjiv, we are sorry to hear that. Request you to please uninstall and reinstall the latest version of SC Mobile app. If you still face any issues please send us a message via DM on Twitter @stanchartHelpIN or inbox to our Facebook page Standard Chartered India with the case ID GOO22_841467 and our team will assist you further. ~KC

Aahryn pablo
From where do I start, first of all it takes forever to open the app, updating documents is a never ending process even if you have submitted the documents for a hundred times, they never received the said documents, when you enter debit card no. It says incorrect even after submitting the virtual image of the card , its like you are in early 90s when digital thing was new in the process very disappointed with the app.
4 people found this review helpful
Standard Chartered Bank PLC
September 10, 2023
Hi Aahryn, this is not the experience we would like you to have.
We request you to kindly fill in your details, along with the reference number GOO23_1235263, in the following link https://www.sc.com/in/hereforgood/apply/ and we will get in touch with you. ~MM

Rituparna Paul
I have been using mobile phone from last 13 years now, used tons of apps and this is one of the worst apps I have come across. Why can't you make your app simple and let the user live in peace? It takes decades to login, ages to scan a QR code and forever to pay the amount. Half of the time, the app is under maintenance, but it is still so complicated. Now I just opened the app and it redirected me to chrome. Is it an app or some construction project bro?
Standard Chartered Bank PLC
September 20, 2023
Hi Rituparna, this is not the experience we would like you to have. We request you to kindly fill in your details in the following link with the reference number GOO23_1245854 https://www.sc.com/in/hereforgood/apply/ and we will get in touch with you. ~FS