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Warning!!! When I purchase a ticket in the app and present the QR code to the reader, it automatically activates Samsung Pay and charges my credit card without asking for authentication via PIN or fingerprint. It's so stealthy I only noticed the multiple charges months later. There's no way to prevent this unless I turn off NFC on my phone settings each time. Interestingly, SL hasn't fixed this issue after all these years. They don't mind grabbing money from people who are oblivious to this.
26 people found this review helpful

Timothy Shelsea
Extremely buggy, particularly for international travelers / visitors. This is due to the security protocols within the app design. It is only possible to make one purchase with each credit or debit card added to the app. Any attempts at a subsequent purchase will be automatically declined. Once you've been able to load a ticket or pass onto the app, it's great. Works on every mode of transport within the Stockholm region.
12 people found this review helpful
AB Storstockholms Lokaltrafik
February 8, 2023
Hej Timothy! Tack för din feedback :) Jag lyfter detta vidare till app-teamet som får kika närmare på betalsätten för internationella resenärer. /SL Kundtjänst

Renee Gilliland
The map issue has been mentioned here several times & is probably the most useless part of the app, but trying to plan trips using this app is quite difficult. You can only purchase the most basic ticket options in-app. Anything else has to be done online or a kiosk. App was moderately functional before, but as of today, just crashes & doesn't open. Huge problem, since I purchased my monthly pass on the app on my phone, had to swipe my bankcard to get home. Also can't report lost cards in app.
5 people found this review helpful