
Tat Chow
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Lied to about moving me to their 'Standard Plan' which no longer have push notifications/text messages. I've been on their standard plan for 7+ years (started out at $14.99, increased to $17.99 then $19.99 and $21.99 soon) and always had the ability to receive push notifications and text messages from the app. They keep increasing prices and removing features and now lying to customers. They say we never should have had the option to receive those notifications. I've had SAME PLAN for 7yr.
74 people found this review helpful

Marissa Dee
Really good system! the app itself works perfectly with the SimpliSafe system. it's awesome to be able to access it from anywhere that you are, I love that it is not only dependent on Wi-Fi but has its own network as well. And the cost of monitoring is very reasonable! My only issue is the doorbell camera. For the entire 5 years that I've had the system it has always had connectivity issues. I got a Wi-Fi extender, I also got a mesh Network and still the camera drops signal frequently.
3 people found this review helpful

N S
I installed a full system on my own, easily done I might add. I am a little tech savvy but I feel most anyone could install a basic system. My alarm triggered one night while I was at work, thankfully just a false alarm but I was amazed at how quick, calculated, and implemented the response was!!! Very well put together system and team! Very impressed! Money well spent for that kind of piece of mind.
2 people found this review helpful