
Caryn Peterson
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This used to be an awesome, user-friendly app! It was my favorite! At one point, they updated it, and it struggled working, but they resolved to fix it, and it got much better! Now they have updated it again, and you MUST use your phone number in the store to get rewards. Even if you are paying with the app! It no longer automatically gives you the deals and discounts unless you enter your phone number. Plus, the app crashes, and you can't pay at the pump! It's awful now and frustrating!
92 people found this review helpful
Cumberland Farms
19 July 2024
So sorry to hear, Caryn. We are actively working on fixing some issues with our app experience, including some slowness. We hope you'll give our new app and rewards program another chance and check back with us shortly.

A Google user
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Update: Every time they update this app it becomes more and more unusable. Most recent update, now it doesn't automatically find the gas station you're at anymore and search doesn't work. I use this app all the time and spend a ton of money, but ONE returned payment and they block you account and charge you $20. Absolutely no grace period. No leeway. Also they randomly put a hold on your account for no reason, saying it's an invalid pin issue when you're 100% certain you entered the correct pin.
41 people found this review helpful

Jason Tunin
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My latest update. I'm tired of this app not working. I was supposed to get discounts and a free item during checkout. They ripped me off $5.48 and the cashier couldn't figure out how to fix it. I'll be getting more of my fuel somewhere else. UPDATE. Today they offered $.20 off a gallon. AGAIN, the discount didn't come off. This is fraud.
15 people found this review helpful
Cumberland Farms
2 July 2025
Hey Jason! We're sorry you haven't had a great experience with the app. To ensure everything works great, please make sure you're using the latest version. If you need any help with your account call our team .You can reach us at 800-225-9702 Mon to Fri 8:00 AM to 6:00 PM EST or email us at appreviews@eg-america.com. We're happy to assist you!