That doesn't sound good! Would you please send us a ticket at https://account.synology.com/support/create/ticket ? We'd love to look into why this is happening.
Dear user,
Please upgrade Chat server to 2.3.0 or later. If it doesn’t work, please help submit a support ticket via the link: https://account.synology.com/support/create/ticket
Our support engineer will get back to you shortly. Thank you.
新变化
Important Note 1. The update is expected to be available in all regions within the next few days. The actual time of release may vary slightly depending on the region.
Fixed Issues 1. Fixed an issue where GIF files couldn't be previewed. 2. Fixed an issue where location data might not be saved in photo metadata during uploads on devices running Android 13.0 and above. 3. Fixed an issue where the app might crash unexpectedly.