
Iruwen Evillan
Generally good app. Two annoying issues atm. 1) when opening the app via notification, recordings can't be played. 2) notifications are only delivered for the last connected server. When switching servers, you're asked to log out, effectively disabling notifications. I have surveillance systems in different locations, so that's really annoying.
4 people found this review helpful
Synology Inc.
January 14, 2022
Dear User, the notification problem is identified. We will fix this problem in the future release. And your request has been recorded. Thank you for the kindly feedback. We will keep working hard to make DS cam better.

K Kevin
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The new version does not stream video on my phone anymore. Synology said that they've cut support to some hardware decoding and advised me to change my phone or my camera in order to make the app work again. That sounded unreasonable to me. I am using an older version of DS Cam that still works. However, I would rather switch to other surveillance services if Synology becomes less inclusive and less compatible.

Eric Scrimpsher
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Latest Update is unusable on my Samsung S7+. Multi-view now refuses to load half of the cameras (specific cameras seem to vary based on how many cameras are displayed). In single (cameras) view, I can pull up the cameras that wouldn't load in multi view, but after a few seconds it crashes the program. Same cameras work using my Pixel 7.
1 person found this review helpful
Synology Inc.
September 30, 2024
Dear User, we apologize for the inconvenience. We can help you if you submit a support ticket so our development team can help to resolve the issue? Simply open DS cam and hit "Setting>Contact support" or go to https://sy.to/support2svs. Once you open a ticket, you may paste the ticket number here for us to ensure the issue has been resolved.