TSB Mobile Banking

TSB Bank plc.

About this app

Say hello to your mobile banking app.

See all your TSB accounts in one place
Manage your money on the go – check your balance, pay a bill, send money, move money – into a savings account or into a Savings Pot. You can also:

• Open a TSB current account
• Register for Digital Banking
• Log in securely with your fingerprint or face ID
• Identify a payment by the retailer logo next to the transaction

What you need to use this app
You’ll need to be a personal TSB customer and have a device running Android 5.0 (Lollipop) or above. You'll need to be a UK resident to apply for new products.

Having problems?
• Have you looked at our mobile app FAQs?
• If you’re having trouble logging in, follow our helpful interactive guide
• Check our service status to see if everything is running as it should be.

Important information
This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/.

Coverage and Location
Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel.

TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.

TSB Bank plc is covered by the Financial Service Compensation Scheme and the Financial Ombudsman Service.

Ratings and reviews

Improved but with one added minor irritation. When you log out it goes back to the login page and displays the fingerprint sensor, which you then have to navigate away from with the back button. A message is then displayed 'Fingerprint Not Recognised, you've reached the maximum attempts', even though you haven't touched the fingerprint sensor. As I said it's a minor irritation but it didn't do this previously so why is it doing it now?

They managed to top up the previous bad experience... to make it a horrible one. Someone stole my card details... I have received a notification from the app that I have payment to approve. couldn't get into the app as didn't have signal. when I finally could get into the app £465 was already taken in 46 transactions!! Without me authorizing! Can't reach a human! I will close this bank account!!! as soon as I get my money back!

In June of 2024, the app gives me conflicting information, when trying to close an Easy Saver savings pot. It tells me to go close it in the mobile Help section, then directs me back the pot, to click one of three buttons, and so on, and in the end, it doesn't give me the option to close an Old-style Easy Saver, it only has Monthly Saver options to close.

What's new

Our latest app update will make applying for a loan a much smoother and more streamlined experience.

We’re always keen to hear what you think of the app – if you have time, please review it for us.