
C.T. H
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You have to go back to the same sub menu every single time you add in a new item to your order (Unless ordering more of the same). But if you leave the app to respond to a text mid-order? The entire order resets when you return back. You also have to keep logging in, every single time you open the app. What a chore to order food for something that should be simple and quick! editing later to add in: Now I have to log in every single time I use this app. I've never wanted torchys less.
2 people found this review helpful
Torchy's Tacos
15 September 2025
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at guestrelations@torchystacos.com.

JoJo
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Starting last week (3/11/2025), I cannot view my cart as the next screen doesn't allow me to decline the additional food suggestions, so I have to go inside the store to place the order instead of ordering through the app, and picking up the order at the selected time. Fix the app, please, and back to 5 stars. Another week goes by and now an error saying, "There was an error!" Uninstalled/Reinstalled, 3/27/2025, but still the same problem.

William Harris
A recent change has made it impossible to place an order. When attempting to view the order, you'll get a screen with suggested items to add to the cart, but no means to continue to the cart. Closing the popup window does not progress the user to the cart. I'm pretty sure the "continue to cart" button is being rendered off screen somehow. Using a Galaxy S9.
1 person found this review helpful