We're sorry to hear about the trouble. In order to streamline your experience and ensure smooth access to the app, we highly recommend signing up for an account on the eGovPH App prior to logging in. For traveling to the Philippines, using the app is recommended for seamless access. Feel free to reach out if you need further assistance.
Apologies for the inconvenience. Common reasons for account rejection include:
- Incomplete/inaccurate information
- Unclear or improperly captured ID
- Photo not meeting required standards
- Wrong ID upload
- Expired ID
For more details, please contact us at support@e.gov.ph.
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2024年12月10日
超級垃圾的系統,基本訊息加護照填了十幾次都沒過,到後面app還登入不了
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DICT eGovernment
2024年12月16日
Our apologies for the trouble you’ve faced. Your satisfaction is our priority. Please contact us at support@e.gov.ph with your username, email, issue, device model, and screenshots, and we’ll assist you promptly.
新功能
Dear Valued eGovPH Users,
What's New: 1. Improved eGovAI services for a smoother and smarter user experience 2. Enhanced support for Digital IDs to boost functionality and accessibility 3. Fixed an issue where the app couldn’t scan Driver’s License barcodes
We value your feedback! Contact support@e.gov.ph for assistance. Thank you for choosing eGovPH!