Way Chuang Ang
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When I try to withdraw from the app (and web portal), it kept asking me to update my personal details which I did MULTIPLE times. Each time it either failed with undefined error or succeed (web), but no detail was saved because when I wanted to resume withdrawal, it would repeat the process of asking me to fill in the same details. This system and app is useless and frustrating. Why fail at such basic functionality? Sigh! I'll go to the branch to withdraw.
51 people found this review helpful
Permodalan Nasional Berhad
May 21, 2024
Dear user, thank you for leaving your review. We are sorry to hear you are experiencing problems when using the myASNB application.
If you are currently experiencing technical issues, please email us at asnbcare@pnb.com.my with your details and screenshot of the error message. We will do our best to help you.
Puvendran Paramanantham
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Completely useless app. I'm not sure why so many of the agency loves to create app when basic functions do not work. Keep forcing to update info , bank details, security image. I've done this like 20 times both on app and web but does not get reflected and the page just keeps loading. Contacted customer service and get the same uninstall and reinstall as solution. If only I can rate a negative score.
14 people found this review helpful
Permodalan Nasional Berhad
June 5, 2024
Dear user, thank you for leaving your review. We are sorry to hear you are experiencing problems when using the myASNB application.
If you are currently experiencing technical issues, please email us at asnbcare@pnb.com.my with your details and screenshot of the error message. We will do our best to help you.
Sook Kuan
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This app has been down for one week plus keep showing "undergoing scheduled maintenance" and the only option is to exit app. It's very inconvenient making users unable to perform any transaction. Please look into this issue and rectify it.
2 people found this review helpful