my-benefits

Johnston Group Inc.

About this app

Easily access your employee benefits online with the my-benefits app.

• Submit paperless claims for you and your dependents directly from your smartphone or tablet.
• Set up direct deposit for faster reimbursement.
• Track your benefits usage and spending account balances.
• View coverage details and know when you’re next eligible for services.
• Access your benefits card and save a digital copy to your virtual wallet.
• Connect to the virtual medical services and wellness resources included in your plan.
• Access Personal Benefits to add coverage where and when you need it, including unique travel insurance options, Critical Illness insurance, and more, all in the same app.

Make the most of your employee benefits plan today.

my-benefits is exclusive to individuals covered by group plans administered by Johnston Group Inc.

Ratings and reviews

Forms don't load. Unable to attach electronic documents to submit claims. No info on how to access mental health resources. Just a horribly frustrating app but not surprising since it's for an insurance company.

The app used to work great. Now it does not. It will not let me upload receipts even though it is in the correct format. Chat function covers text so you are not able to see what you are writing. As instructed by support I uninstalled and reinstalled the app which did not fix the problem. This is very frustrating as the app is the only means I have to submit claims.

Was fine until latest update. I get to page 4/5 when submitting a claim and then the "Next" button does nothing. Uninstalled and reinstalled to fix the issue above, now it keeps saying invalid user ID or password when trying to log in. Both are correct.

What’s new

Minor bug fixes