
Erin Wood
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App used to have a keyboard for command entry. It no longer does. I'm hearing impaired, so voice commands are problematic. I really would appreciate having the ability to type commands again. Also, because only voice commands, and my hearing issues, it rarely understands what I'm saying. *a year later and this is still an issue. seriously, a keyboard option for us with hearing issues. come on. 7-25-25
3,010 people found this review helpful

Dave Johnson
when changing routers, it is nearly impossible to find the location to reset the Google Hub. I am rating this out of frustration atm. The app itself is not user friendly at all, and as mentioned above, if you have to change routers you need to reset the Hub. It gives vague directions, but to nothing that looks anything like what is in the instructions. I've taken pictures of the instructions and followed them step by step as best I could guess and by golly. app sucks, but Hub was free
1 person found this review helpful
Hi, there. We're sorry to hear that you're having trouble finding the location to reset the Google Hub after you changed the router. To learn how to connect your Nest or Home devices to a new Wi-Fi network: https://support.google.com/googlenest/answer/10165378
For assistance, contact us: https://support.google.com/googlenest/gethelp

Hayley Hippe
I've had a Google mini for years I've never had an issue with the app untill the last few months. it's been completely impossible to get the app to connect to Wi-Fi on a good day. I've restarted the app.cleared cache. cleared the app. factory reset the Google mini multiple times in one day. This app has genuinely become useless If it can't do its base function. I can just walk over to the Google mini and turn the volume down myself at this rate
Hi, Hayley. We're sorry to hear about your experience with the Google Mini while connecting to the Wi-Fi. We appreciate your efforts to get it to work. For further assistance, please contact support at: https://support.google.com/googlenest/gethelp