Freenow by Lyft - taxi & more

4.6
311K reviews
10M+
Downloads
Content rating
Everyone
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About this app

At Freenow, we believe every journey should be seamless and trustworthy. That's why we're focusing more than ever on getting you reliable taxis, whenever and wherever you need them. Connect to opportunities, loved ones and new experiences with peace of mind.

Wherever life takes you, Freenow is your steadfast partner across 9 European countries.

WHAT YOU CAN DO WITH FREENOW:
Get a taxi you can trust: your journey starts with a tap, connecting you to professional, dependable drivers in well-maintained vehicles.
Flexible travel options: explore city life with our eScooters, eBikes, eMopeds, Carsharing, or private hire vehicles (Ride).
Public transport tickets: buy tickets for transit directly in the app (where available).
Car Rental: need a car for longer? Rent one through the app.

EFFORTLESS PAYMENTS:
Forget the hassle of cash. Pay securely in seconds using your preferred method: card, Google Pay, Apple Pay or PayPal. Plus, keep an eye out for discounts and vouchers!

SMOOTH AIRPORT TRANSFERS:
Whether it’s an early flight or a late arrival, count on Freenow for reliable 24/7 airport transfers. We cover major European airports, including London (Heathrow, City, Gatwick, Stansted), Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Athens, Warsaw, Manchester, Düsseldorf, Vienna Schwechat, Milan Malpensa, Berlin and Malaga.

JOURNEYS MADE EASY:
Plan ahead: prebook your taxi up to 90 days in advance.
Seamless pickups: use our in-app chat to connect with your driver.
Stay connected: share your trip location with friends and family for peace of mind.
Personalise your experience: rate drivers and save your favourite addresses for even faster bookings.

TRAVEL FOR WORK? FREENOW FOR BUSINESS:
Simplify your business trips and expense reporting. Your employer might even offer a monthly Mobility Benefits Card for your travel. Talk to your company about us.

SPREAD THE FREENOW FEELING:
Invite your friends and they’ll get a voucher for their first ride. Once they’ve completed it, a voucher will land in your account too. Check the app for details.

Download Freenow today and get travel you can trust.

Freenow is now part of Lyft, a leader in transport. This exciting collaboration combines Freenow's trusted presence in Europe with Lyft's commitment to delivering reliable, safe and people-focused journeys. With this partnership, we're building a global network to provide you with seamless travel options and exceptional service, whether you're at home or abroad.
Updated on
Jan 7, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
309K reviews
Ian Grant
December 29, 2025
There are 2 types of cars possible to request in the app - "rides" and "taxis". Requesting a "ride", which are less expensive, never worked because the app kept searching for available drivers. This even happened when we reserved a ride the night before to go to the airport. We got the confirmation that night, but the next morning the same thing happened and our reserved (and confirmed) ride never showed.
2 people found this review helpful
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Intelligent Apps GmbH
January 6, 2026
I'm sorry you had this negative experience with Freenow. Please contact our support team so we can resolve the issue for you. You can reach us in the app under "Account" > "Help" > "Chats" > "New Conversation".
Ryan A
October 10, 2025
The app is fine, the service is terrible. confirmed a trip in advance, driver confirmed trip the night before. In the morning, the driver had cancelled, and the app spent 10 minutes trying to find a new driver. We ended up having to cancel and walk with all our luggage 10 blocks to catch a bus so we wouldn't miss our train. I'd recommend looking for another rideshare service instead of this one if you're in need of a dependable and on time ride.
15 people found this review helpful
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Intelligent Apps GmbH
October 10, 2025
Hi, we're sorry to hear that. Can you please contact us at https://www.free-now.com/uk/rider-care/ or send feedback through the app with more information so we can follow up on this?
William Charlier
September 1, 2024
In the City of Dublin, the app worked great. But getting just a little outside the city, it became a problem. Twice, we had prebooked rides, only to be stuck at a remote location, because when the time came, our scheduled ride got canceled because it could not find an available driver. I thought pre-booking was supposed to prevent that. Bad show, folks.
19 people found this review helpful
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Intelligent Apps GmbH
September 2, 2024
Hi William, we're sorry to hear that. Can you please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this?

What’s new

Keep your Freenow app updated for the smoothest rides yet. We're always improving to make your journeys effortless and reliable.
What's new:
- Behind-the-scenes polish and fixes
Love the updates? Share your thoughts with a review.