Sierra Holcomb
It was doing great for a while it even had an update where you where able to get a notification from the app. But then they updated it again and that feature is no longer. I really enjoyed having it pop up on my phone, I get emails now from the app instead of a regular notification. I also don't like the time stamp on the messages. They are like 3 hours off from when they were sent/ received. I also have tried fixing the notification problem on my own but it still will not work.
A Nieves
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I'm not getting notifications for any emails. I have to check my personal email to know one came in and can't always do that. The new email icon in the app isn't working either. All the pics and videos sent are blurry, even if I send clear ones from my library rather than taking them through the app. Smh. This company needs to get it together. I emailed jpay with no success.
39 people found this review helpful
Asia Doyle
I can never get in contact with my friend. He is fully cleared for communication, and I can always find his info, but when I go to email him, I can never add his info. The app keeps telling me to 'add inmate'. Even after I've done so several times. This app is a good idea, but this is ridiculous. Thereare WAY too many bugs in this thing. I cant send him money, contact him, nothing. This app is worthless.
21 people found this review helpful