Mein o2

Telefónica Germany GmbH & Co. OHG

Contains ads

About this app

The most important services & advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can use the most important services and benefits anytime, anywhere.

It doesn't matter whether it's a prepaid or term contract, you'll find everything here at a glance. The o2 Business App is available for business customers.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMER
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• Check consumption: data volume at home and abroad, telephony and SMS outside of flat rates - also as a home widget
• View tariff details and book tariff options
• Change customer data – conveniently while on the move
• View invoices and itemized bills (EVN).
• SIM & contract services such as number portability, order and activate eSIM, manage third-party services and much more.
• Send live check of the o2 network and fault report
• New customer benefits every month with our Priority loyalty program


FOR PREPAID CUSTOMERS:INS
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• Check used data volume & units (minutes & SMS).
• View current credit and easily top up credit
• Change tariff or book additional options
• Change customer data – conveniently while on the move
• Live check of the o2 network


FOR MY HANDY CUSTOMERS
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• Information on the My Handy contract
• Digital version of the invoice
• Insight into the installment plan
• Early Payment


PLEASE NOTE
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Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Alice Mobile connections and third-party providers are not supported.


LIABILITY/REQUIREMENTS
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Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, an account at o2online.de is required

Ratings and reviews

Can't log in since the last update. I've tried every suggested workaround. When it was working the app was passable, not the best experience but it was enough for me. EDIT#1: did you read that: "I've tried every possible workaround?" Next step for me will be to change mobile services provider, I mean, they all kind of suck nowadays but at least some know how to code a stupid mobile application. EDIT#2 No it's not!! Still can't login..

One of the most unnavigable apps I have ever used. It constantly has bugs, topping up money takes you to an external site where that too has its own 'please try again later' bugs. The interface is terrible and needs to be simplified. The auto top up feature doesn't work at all for me. The packages make no sense, and in fact force you to split your 15 euro minimum into 10 euro for an okay deal and 5 euro for a terrible deal. Besides that, never signal. Not happy. Switching to another provider.

Totally useless app, except if your needs are low. I am looking for the cost of the current month's phone calls and the information is nowhere to be found. It is only showing my data usage, which is great but I care more about the cost of calls than the data (I have 20 GB) . It is obvious that they are trying to hide the information about the calls cost, so that you have no idea how much you have to pay. Only Germans like this app, because they are used to bad customer service (Servicewüste).

What’s new

Diese Version enthält Bugfixes und Sicherheitsupdates.