Princess Cruises

Global Experience Innovators

About this app

The Princess Cruises app is your vacation guide and key to planning and unlocking experiences onboard.

Before you arrive, use this app to:

- Save time at the port by checking in and providing required travel documentation through our guided OceanReady® steps
- Make dining reservations at our main dining rooms and specialty restaurants
- Ensure you're getting the most out of your vacation by purchasing a Princess Plus® or Princess Premier® Package
- Book shore excursions for each port day of your cruise
- Learn about onboard activities, events, and view detailed deck plans
- Book a treatment or salon service at the Lotus Spa


Once onboard, connect to our ship's MedallionNet wifi so you can:

- Order food, beverages, amenities and more - anytime, anywhere via OceanNow® service (one-time fee applies, complimentary with Plus and Premier Package)
- Complete the required Safety Essentials steps before setting sail.
- Explore the ship and get navigation instructions to venues and points of interest
- Locate shipmates in real-time and get navigation instructions to them
- View and bookmark onboard events and activities for each day
- View, make, and manage dining reservations
- Get help 24/7 via CrewCall chat
- View and book shore excursions
- Track onboard spending and package redemption statuses in real-time and much more!

We are continuously improving our experience - be sure to turn on automatic updates to ensure you have the latest features.

Ratings and reviews

Despite having a reasonably satisfying experience using this app in the past, the current version has deteriorated the user experience immensely since the last update. Upon opening the app it just sits there displaying the Princess logo for around 3 minutes before eventually displaying the home/welcome page. A similar lag occurs (in excess of 2 minutes) every time a new option is clicked on, such as Ship Schedule or My Journey. The app creators need to take a serious look at these issues.

It works...sometimes. "Something went wrong. Please try again later" is common. It's useful for stuff that isn't important, like finding out who's performing at Crooner's Bar tonight. It's less useful for important things, like setting dining reservations or adding a credit card to your account because...please try again later. Princess needs to add all of the functionality of this app back to their Website, especially for pre-cruise setup and documentation.

Mostly functional. Frequently caused other apps to crash or freeze when running in the background. (YouTube music was my most noticable one) Slow and not very intuitive. Honestly my cruise exceeded my expectations in almost every way. The app was my largest complaint about my cruise. I made dinner reservations prior to my cruise date which were there for months prior to the cruise but disappeared when I arrived on the ship. Being able to locate other members of my party was a great function

What's new

Minor bug fixes.