
Henry Austin
No good - unfair cancellation policy. No possibility to contact a driver more efficiently - like a phone no. or call, when the app is too slow or can't. Also very unfair cancellation policy - delayed flight, nothing I can do, and still I have to pay a fine. But the driver cancels me last minute, and I am left stranded?! All I get is my money back - and no back up option or additional fine for the driver. Ok for the driver perspective - but not from the passenger. Make exceptions possible!
2 people found this review helpful

Abhilash Volliboina
This app makes my unplanned trips completely hassle-free! It’s incredibly reliable and easy to use. I highly recommend it to everyone who loves spontaneous travel! You can plan your trip in advance if rides are available on your preferred travel date. Typically, rides are posted a couple of days before the journey, as owners often finalize their plans at the last minute based on availability and demand/availability of co-passengers.
218 people found this review helpful

Ionescu Florin
I've been using BlaBlaCar for many years... Increasingly frustrating experiences over the last few years... Drivers are not forced by the app to give a reason why they reject requests, so typically the only ones I end up riding with are drivers with automatic approval... There are now often ride fees, but I see no improvement in the app experience... After so many years, there are no extensive profile options, so you can't tell to what music do drivers who claim to "love music" listen to... Etc
1 person found this review helpful