Getsafe

Getsafe Digital GmbH

About this app

Get the confidence to enjoy your life with complete peace of mind – with the right insurance for you. When life gives you lemons, Getsafe is here for you with simple, fair and personalised coverage.

TOP COVERAGE AT GREAT PRICES
We use the latest technology and do not rely on insurance brokers. This means we can offer products that really hit the mark – without breaking the bank.

FULLY FLEXIBLE
Use our app to buy, manage, adapt or even cancel your policies – it couldn’t be simpler.

TAILORED TO YOU
We want you to have the best cover, no matter what happens – so you don’t have to worry. Our insurance policies are easily customisable with extensions and add-ons to suit you.

BY YOUR SIDE 24/7
Our chatbot is always on hand to help, so you can file a claim in the app quickly and easily – no paperwork, no fuss. And if you ever need an extra helping hand, our customer support team is here for you.

IMPORTANT DOCUMENTS IN ONE PLACE
With our app, all of your insurance documents are just a tap away – ready to be downloaded whenever you need them.

STAYING SAFE TOGETHER
Share the love by adding someone to your policy. They will get their own access to the documents in the app and enjoy all the benefits of Getsafe.

INVITE FRIENDS AND GET CREDIT
Invite your friends and receive €15 in credit when they take out their first insurance policy – and they will also get €15!

Which insurance products are available?

In Germany, we cover the following areas: liability and legal, living and mobility, health, finance and occupation.

In Austria, you can take out home and liability insurance with Getsafe.

In the United Kingdom, we offer home insurance as well as buildings and contents insurance.


Getsafe has been reported on by the likes of Bloomberg, Reuters, Business Insider and TechCrunch, as well as German-speaking newspapers Handelsblatt, FAZ and NZZ, and business magazine Wirtschaftswoche.

In 2021, Getsafe received its licence to conduct insurance business from Germany’s financial regulator, BaFin. Getsafe is now one of Europe’s ten largest insurtech companies.

SECURITY
Keeping your data safe and secure is our top priority. Your data is therefore always processed with the utmost care in accordance with the applicable data protection laws.

IDEAS AND FEEDBACK
We are always working on ways to stay on top of our game and improve our app. We would love to hear your ideas and feedback! Perhaps you’ve been dying for a new feature, have found a bug or simply have a question? Feel free to get in touch at [e-mail].

Ratings and reviews

I'm encountering a persistent issue with the GETSAFE app where I'm unable to write to my concierge due to a notification for an expired offer. This constant notification blocks my access to the chat or call feature, preventing me from seeking assistance. Despite attempting various troubleshooting steps such as logging out, clearing cache and data, reinstalling the app on multiple devices, and clicking the 'Contact the Concierge' button on the Personal Information page, the problem persists.

If you make it compulsory to have the app then it should work. It has been having bugs on my samsung galaxy for weeks now. When i click on "services" i just go back to the "coverage" page. I have no way of controlling payment, the option to decide when to pay woule be great. I tried to call your hotline but you're having an internal event so no one is in today. After a few clicks the app goes back to the splash screen and gets stuck.

Big pros of this app are: it is very easy to use and it's in English. It is alao cheap, but perhaps at the expense of the customer service. I specifically talk about the car insurance. My car broke down and it needed to be repaired urgently. I contacted the support tean to ask questions, they got back to me after a week after I sent couple of reminders. In the meantime I had my car fixed, which it turned out to be a problem because I didn't use mechanic suggested by them. So no refund :/