DiDi - Request a Ride

DiDi Global

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About this app

We’re committed to your safety at DiDi. We’ve established a Safety Standard that you can trust – because you have the right to move without fear.

And with DiDi Rider, your destination is at your fingertips. Just open the app and enter where you want to go, and a driver-partner will help you get there.

DiDi Rider Services

Express:
Quick and affordable rides, up to 2 people. Easy & affordable.

Max:
Spacious and affordable rides for groups up to 6 or extra luggage.

Rideshare:
Match with another traveler in the same direction and split the cost. Up to 40% cheaper than DiDi Express rides.

Delivery:
Affordable, on-demand city-wide delivery. Low delivery fares starting from $6.30 for 24/7 on-demand delivery.

Whether you’re heading out with friends or need a ride from the airport, DiDi can get you there safely, at a fraction of the cost. Request a ride with DiDi Rider!

Let your dollar travel further with our everyday low fares and exceptional service. Head to the app to enjoy affordable rides by riding with DiDi.

Why choose DiDi Rider?

Low Fares Every Day

At DiDi we believe that ridesharing should be an affordable experience for everyone. That’s why we charge less for our service than competing ridesharing services. DiDi fares are consistently lower than other ride-hailing and taxi services, which means you get to save more money to spend on the activities you love.

Request a ride to enjoy affordable rides by riding with DiDi.

Fast & Reliable

We’ve got over 130,000 drivers at your fingertips across Australia & New Zealand, which means you can find a ride fast.

Easily connect to a driver via the DiDi Rider app in seconds, and you’ll have a car at your location in minutes! Request a ride now!

Safety First

Get added peace of mind while you're riding. We’re committed to helping make every ride with DiDi as safe as possible.

All our drivers have undergone extensive background checks, facial verification, vehicle inspections, ongoing monitoring & more. We offer world-leading in-app safety features such as trip check-ins, phone number, and home address anonymization, sharing your trip with trusted contacts, and more.

Award Winning Rideshare

Aussies have rated DiDi the best ridesharing service in Canstar Blue’s 2020 review, giving it five stars over 8 categories, including reliability, customer service, cleanliness, value for money, and more!

Driver Friendly

Our drivers get to keep more of your fare compared to competing for ride-hailing services, which means that by using DiDi you also support the livelihood of local drivers. It’s a win-win choice for both you and your driver.

Questions about DiDi Rider Australia or need help with our ridesharing platform? Access to: https://australia.didiglobal.com/rider/help/ or email us [e-mail]

Request a ride to enjoy affordable rides. Download DiDi Rider now!

Ratings and reviews

The app will not accept credit cards. I went to the website as the developer suggested. I did not find a link to contact support. There has been no response from support via the app. I used credit cards without a problem until I got a new phone and set up the app on it. I won't be spending more time with this. Indriver and Uber are easier and they respond to support requests.

This app has became awful and not safe The app: So many glitches as the app make errors related to assigning the pick up point to the driver Also if there is 2 stop points it automatically delete the first point after staring the trip and this happend to me and some of my friends too The drivers: most of the cars now are dirty, and how you accept a car that has the BACK DOOR UNABLE TO OPEN FROM THE INSIDE !!! this happened so many times over 7 rides

OK driver experience but the app charged me $15 for a $5 toll road. uninstalling. 6 months later and Didi is STILL overcharging toll roads by default. Everyone please check your invoices. Tried installing Didi again. They have fixed the toll Problem but instead they routed the driver along the longest route and then charged an extra $20% over the estimate. Not cool.