Roborock

4.7
169K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

*Feature support varies by product

Cutting-Edge Software and Hardware:
- PreciSense: Precision LIDAR navigation for efficient home cleaning.
- Sensient: A sensor matrix for safer movement around the home.
- OpticEye: Highly accurate vision-based motion control and navigation
- ReactiveAI: Artificial intelligence for recognizing and avoiding common home objects.
- VibraRise: More effective mopping through sonic vibration, with a mop that can be automatically lifted off the floor.

The Roborock app has been designed to give you total control over your Roborock robot, from home layout to cleaning schedules, cleaning strength, and more. Once you've set it up the way you want it, you can leave your robot to work.

---- Feature Highlights ----

SERIOUSLY SMART MAPPING
After it's first run around your home, your Roborock robot will show you your floorplan and automatically divide your rooms, unlocking a world of customizations.

ADVANCED SCHEDULING
Set multiple schedules from hourly to daily to weekly, hitting different rooms with each one. You can clean the kitchen after breakfast and even the whole house when everyone's gone out.

CUSTOMIZABLE CLEANING
Tailor cleaning to the demands of each room. Crank up suction for the nursery, use more water on tiled kitchens, and lower suction when you need things quiet. The control is yours.

ZONE CLEANING
Draw up to five zones, and clean each zone up to three times, for when you want to tackle more stubborn dirt or just don't need entire rooms cleaned.

NO-GO ZONES
Use up to 10 No-Go Zones and 10 Invisible Walls to avoid thick carpets, keep robots away from delicate art, and more—all without a single hardware add-on.

MULTI-LEVEL MAPPING
Save up to four maps in your home and tailor cleaning to match each floor. Your robot will recognize the floor it's on automatically, so you can simply watch it work.

REAL-TIME VIEWING
Watch your robot move through your home, seeing the exact route it's taken and any obstacles it has avoided along the way.

Feature Compatibility:
- Multi-Level Mapping is available on [TBC] only
- Obstacle avoidance is available on S6 MaxV only
- Room specific suction scheduling is available on [TBC] only
- Room specific mopping is available on S6 MaxV and S5 Max only.

Contact Us
Customer Service Phone: 400-900-1755 (Mainland China)
E-mail: service@roborock.com (Mainland China), support@roborock-eu.com (EU), support@roborock.com (Other Areas)
Updated on
Jun 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
164K reviews
Kealan O Carroll
April 3, 2024
App required for a vacuum! 5Ghz not supported, dashes in WiFi network name not supported. Had to set up separate networks at home and rename them just to connect, hence disconnecting all other devices in my house. Had to create a username and password to use the app, Gmail sign in doesn't work. self learning didn't work it's just going around the living room in circles. 0 Stars if there was an option, user experience a hair pulling nightmare from start to finish, still on room 1
1 person found this review helpful
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Roborock
April 4, 2024
We are sorry to hear that your device did not work well. Our devices don't support 5GHZ wifi. The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?
Martijn van Ginkel
May 25, 2024
Worked perfect in the past, now it gets lost a lot of times. It seems to get dumber with each upgrade. I clean the robo regularly. After a while it works again (about 3 times). Then it decides its charging station has moved (it hasn't ). And on the map I see it even drive through walls. This is really annoying. I hope this is not a scheme to make customers buy a smart 'ai' package with the old path finding restored.
Did you find this helpful?
Roborock
June 2, 2024
The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?
Darren Butler
May 31, 2024
I'm pretty dissapointed that basic functions seem to be neglected. The map editor is woeful. The vacuum scans outdoor areas through my windows and there is no way to delete them. I cannot devide a room that has multiple doors as I cannot draw more than one line to decide the room. I could not add another room without deleting the entire app. Very very basic function changes that clearly haven't been made.
Did you find this helpful?
Roborock
June 2, 2024
The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?

What's new

1. Fixed bugs to optimize the user experience and improve stability.