Steve Broadbent
Absolute nightmare. Won't run on the latest samsung or Google phones, won't switch between 1 and 6 cameras without closing the app, won't switch into HD mode, won't playback recorded cctv or motion alert videos. Looking for another app to run my access Domar cctv system let down by this atrocious app.... Samsung Note 20 Samsung Fold 4 and Google pixel 7 all tried and failed to run Bitvison, uninstalled and installed numerous times but to no avail. I would give it a zero if possible.
3 people found this review helpful
HEROSPEED TECHNOLOGY LIMITED
May 16, 2024
We sincerely apologize for the issues you're facing. Please reach out to our after-sales service team with your device details for assistance. Thank you for your feedback; we are committed to continuous improvement.
Yvonne Chow
App is unreliable, cameras are always offline. When I contacted support I was told to reboot the system. Works half the time. Motion detection does not alert me. All the features that were advertised is a total sham. Worse app ever.
2 people found this review helpful
HEROSPEED TECHNOLOGY LIMITED
April 17, 2024
Dear user, we apologize for the inconvenience with our app. For cameras going offline and issues with motion detection, please update to the latest app version for improvements. If problems continue, contact us with detailed information at js_support@163.com or through the app's feedback. We are committed to resolving these issues swiftly.
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Temperamental. I keep getting movement detection alerts when nothing is there. And no body movement alerts in the dark or sometimes during the day. I have tried walking out in the dark myself and it doesn't catch a picture of me. Can you help? Thanks
2 people found this review helpful
HEROSPEED TECHNOLOGY LIMITED
May 7, 2024
We sincerely apologize for the inconvenience you have experienced. Could you provide more details so we can understand the issue and make improvements? Looking forward to your response, thank you!