
Kimlee Bryan Salvacion
This app is a bit useful, but clunky, and still missing a lot of key details, so it needs a lot of improvement. One thing I noticed is that when I set a digital signature, it won't go through even after inputting my MPIN. Also, some government services won't load, or fail to load.
199 people found this review helpful
DICT eGovernment
June 18, 2025
Thanks for your feedback, Lee. We're working on improving the app’s features and performance. For the digital signature and service loading issues, kindly send us more details (screen recording, registered email, device info) via support@e.gov.ph so we can assist you further. We appreciate your input!

Seth Barredo
I've recently finished doing my online renewal for driver's license, it is so convenient and I love it. there are still a few bugs, for example when I send the prompt to submit in LTO it doesnt load after choosing the necessary options, it loads when I click X at the top and click a random button at the bottom UI then it loads to the Driver's license profile page. this only happened when I haven't finished my requirements for renewal.

Xioriah Klitz
It's been a while since I last used the app. But when I used it now, it just keeps loading slow. Wha happened? Even though when I'm logging in through fingerprint, still takes time to load to the homepage. Due to frustration, I force stopped the app and when I opened it again. I was logged out in just a seconds and then ask me to logged in again. I closed the app since I'm frustrated.
40 people found this review helpful
DICT eGovernment
September 5, 2025
We're sorry to hear about your frustrating experience. We understand how frustrating slow loading and login issues can be. Please ensure you have a stable internet connection. We are continuously working to optimize the app's performance. For further assistance, please contact our support team. Your feedback is crucial for us to improve.