Carey Malsbary
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Unable to log into app with my account. Keeps stating to connect to wifi even though I am. Website not any better. After adding items to cart, I cannot checkout. There is no button. App/site poorly developed. I work with better developers who do better work then this. At least they would have tested on all browsers, platforms, and most combinations of security software installed on mobile devices. Got excellent service from the local store @ Lemon Grove, CA. They worked very hard to help us.
1 person found this review helpful
Hi Carey, Thank you for taking the time to share your thoughts and concerns with us. Please contact our Customer Care team at 1-866-465-2622 and we'll be happy to assist you with accessing your account. We value your business and hope to make your next visit a great one!
Travis Willingham-Windleharth
3% "convenience fee" Is absolutely ridiculous, especially since most food chains don't charge that. It's especially atrocious because the app is so unstable. For example I just put in an order with two items, it only charged me for one and the receipt at the other end still said "one of two" And I had to put in another order. Terrible fee, terrible app.
2 people found this review helpful
Charles Kunzman
App has become very unstable and slow recently. Just now it would take multiple seconds to respond to screen presses, and that was after a restart of the phone because it got stuck in a state where the location selection UI got stuck in a refresh loop that couldn't be fixed by restarting the app. I never had issues before this, so it's a major quality miss in the app version
1 person found this review helpful
Hi Charles, Thank you for taking the time to share your thoughts and concerns with us. We sincerely apologize that your experience with Jamba's new app did not meet your expectations. If you need additional assistance, please contact our Customer Care team at 1-866-465-2622. We value your business and hope to make your next visit a great one!