
Karl
Was forced to download for uni ticket. Might well be a neat app (first impression: it loads slower than the alternatives), but I don't think there's any reason for this to even exist, let alone for people to be forced to use it...
16 people found this review helpful
S-Bahn Berlin
April 4, 2025
Nur mit der Ausgabe des Tickets in der App stellt die S-Bahn die Einhaltung des Sicherheitsstandards gemäß den Richtlinien des VDV sicher. Diese Standards können bei der Ausgabe von langfristig gültigen Tickets im Wallet momentan nicht komplett eingehalten werden.

Joris Kühl
My uni unfortunately distributes semester tickets through this app. Having the D-Ticket in an app that requires an internet connection to open - let alone display the ticket - is beyond inconvenient. Good luck showing the ticket in a tunnel in Berlin, or a regional train in Saxony. If the DB Navigator app can display tickets offline, why can't this one?
3 people found this review helpful
S-Bahn Berlin
June 17, 2025
Thank you very much for your detailed and open feedback. We are very sorry that you are dissatisfied with our app and are working at full speed on optimizations. It is possible to access your ticket without internet once you downloaded it once in the app.

Maksym Dolgikh
when trying to refresh the tickets window, it gives "the Request has a malformed syntax". So you are stuck with expired tickets only.
1 person found this review helpful
S-Bahn Berlin
June 17, 2025
Thank you for letting us know. We apologize for the inconvenience. The problem has already been fixed. Please log out and log in again.