SmartHQ

GE Appliances

About this app

Effortlessly control and monitor your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app.

KEY FEATURES:
• REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience.
• VOICE INTEGRATION – Use your voice to manage your appliances with Amazon Alexa and Google Assistant.
• STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates.
• SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available.
• PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new modes for your appliances.
• MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices.
• ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes.
• CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support.
• GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions.
• PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues.
• SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information.

*Note: Features may vary depending on your appliance model and country of residence.

REMOTE CONTROL REQUIREMENTS:
Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType

OPTIONAL APP PERMISSIONS:
• Location, Wi-Fi, and Bluetooth/BLE
- Used for commissioning nearby appliances.
• Notifications
- Used for product updates and status notifications.
• Camera/Media Files
- Used for Flavorly Picture to Recipe feature.
- To scan QR codes to add appliances.
- To scan product barcodes and provide recipes.
• Precise Location
- Used for enabling Automation feature (i.e. Home/Away mode).

Download SmartHQ today and unlock a world of connected convenience in your home!

Ratings and reviews

I'm not able to control much from the app. I can't restart the dryer from my phone, which I was hoping to do. Tech support couldn't help. You can "remote start" from your phone, but you have to physically set it up first on the machine. It's just easier to use delay start instead of having to remember to start it from my phone. For these reasons, I dont use the app. The one nice feature is that the app allows it to connect up to Alexa, which notifies me when a cycle completes.

I use SmartHQ to manage two A/C units. Sometimes it works, but the app gives the wrong status! If I go into settings from the app, it will show the thermostat set to 86° or the status wrong. When I try to change it, the app will require multiple attempts before it might "show" what I am trying to set. Today the app is showing completely different info than what the A/C is showing, and I just rebooted the network. It's not a very reliable or useful tool if I can't count on it to change the A/C's.

This AC runs nearly forever. If it does shut off it will start back up within seconds. The internal thermostat is never accurate, it will indicate that it is at least 5 degrees colder than the actual temperature of a nearby thermometer. Compressor is very loud with an annoying hum. The air sampling feature is in itself annoying as well. Coming on for 10 seconds and turning off, about every 5 minutes. Considering selling and going with different manufacturer.

What's new

New Features:
• Arden Indoor Smoker Recipes
• Dishwasher: Filter Refresh Cycle
• Washer/Dryer Combo: Steam Cycle
• Clean Closet support
• In-App Software Updates
• Haier Laundry Center
• Haier Hot Water Split System

Enhancements:
• Flavorly AI enhancements
• SmartHQ Connect commissioning improvements
• Fisher & Paykel BLE commissioning enhancements