Lord Marlotta
- Flag inappropriate
- Show review history
Update: App is still total trash, glitches half the time you use it and either takes your money and doesnt start the machine or glitches and doesnt track the time which defeats the purpose of the app entirely. Better off just getting quarters. Pathetic. Can't add an exact amount of money, tok hard to program I guess. Also too hard to make the app work and display the correct time on the machine in the app as well as even staying connected to the machine to show it going. This app sucks.
8 people found this review helpful
Stephanie Hertweck
- Flag inappropriate
- Show review history
Different issue with this app every day that makes it completely unusable. Several functions don't work. Can't consistently add money or cards. Can't consistently connect to machines. At times, can't login. Additionally, the customer service is the worst I've every experienced. I requested a refund four times and their concluding answer was telling me to uninstall and reinstall their app. Didn't listen or read, only concerned with accomplishing their own goals and holding onto your money.
11 people found this review helpful
Timothy Emeigh
Decent UI, works well enough for its intended function, but it holds your money hostage. You have to load in balance (can't just save a credit card and direct charge what the machine asks for) and if you need to spend less than $10 in a laundry session, too bad. The minimum you can load into your balance at any one time is $10. I would recommend not using this app and paying with coins if your machines allow unless this changes.
8 people found this review helpful