Hana M
Unreliable app and poor customer service. Made many attempts to activate the DLSM on the latest app but to no avail. Contacted them via hotline but the calls were cut off. Then contacted them via e-mail correspondence but in the end the solution given was to update the app to the latest version and activate the DLSM on app. Do you really think I haven't tried that before calling and emailing you? Don't take us customers for fools.
Etiqa Insurance & Takaful
29 May 2024
Dear User, we sincerely apologies for the inconvenience. To help you with this, we would like to know your further details. Kindly write to us at etiqamysupport@etiqa.com.my. We will help you at the earliest.
SH Choong
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Can't link my policy permanently. Quit the app and it's gone again. Can't get past verification for drive less save more. ---------- 21/52024 ok,the policy number is linked permanently. Now I can capture the photos in drive less save more. But no matter what bank account number I put in, the error message is please enter valid account number. What garbage app is this ?
1 person found this review helpful
Etiqa Insurance & Takaful
28 May 2024
Hi, we deeply apologize for this. Kindly update your Etiqa+ App to the latest version (6.0.21) and retry to activate your Drive Less Save More (DLSM). If issue still persist, kindly email us your details and screenshot of error at etiqamysupport@etiqa.com.my. This will be handled with utmost priority.
Cat Chong
Useless app. Tried many times to activate drive less save more. 1st few times says bank account issue. Than after calling customer service to update account, still unable to activate. The app keeps on either hang or close.
Etiqa Insurance & Takaful
28 May 2024
Hi, we deeply apologize for this. Kindly email us your details and screenshot of error at etiqamysupport@etiqa.com.my. This will be handled with utmost priority.