William Boswell
I had to download 2 apps to try and check in online and then it said that flight did not exist.... the term "That's Indonesia " is a excuse for being Lazy and not trying to fix the short commings of their systems. My advice is to leave as soon as you can and never look back
1 person found this review helpful
Lion Air Group
23 May 2024
Dear Valued Customer, we sincerely apologize for the inconvenience. Request you to kindly send email to customercare@lionairgroup.com. Sincerely, Lion Air.
hendra p. winarto
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worst airline ever... hard to contact, phone not working, chat slow, Whatsapp not working... i choose minus 5 star if available. i only need to buy seat. awful airlines ever : no contact available to contact... sending an email is totally time wasted, nothing gonna happened. you just have no time for us customer. period. minus 10 star if available please google. it's so uncomfortable to deal with this airlines. totally awful day and experience
12 people found this review helpful
Lion Air Group
2 February 2024
Dear Valued Customer, we sincerely apologize for the inconvenience. Request you to kindly send email to customercare@lionairgroup.com. Sincerely, Lion Air.