RBC Caribbean

RBC Financial (Caribbean) Limited

About this app

Keep up with your finances wherever you are or whatever you’re doing. Want to check up on your accounts? Just sign in and see your latest transactions. Have a bill to pay? It only takes a few seconds. You get the idea. Do what you need to do—quickly and securely—and get on with your day.

Mobile Banking is available to clients everywhere in the Caribbean*.

Here’s what you can do:

• View account balances and transaction history
• Make payments to your RBC credit card
• Move money between your RBC accounts
• Pay bills (certain regions)
• Send money to other local RBC clients
• Send money to other local banks***
• Send money internationally with wire transfers***
• View and make contributions to investment products***
• Approve payments and transfers***
• View Electronic Statements***
• Initiate stop payments on cheques***
• Communicate with RBC through secure messaging***
• Find RBC branches and ATMs
• Get Alerts and notifications about your accounts
• And much more!

Here’s how we keep you safe:

SECURITY
Rest easy knowing that you’re protected from unauthorized transactions** in the RBC Caribbean app by the Online and Mobile Banking Security Guarantee.

PRIVACY
The RBC Caribbean app might need to access device services for certain features, like finding nearby RBC Royal Bank® branches. For a full list of the features, check out www.caribbeandigital.rbc.com

For help removing the RBC Caribbean app from your device, there are instructions at www.caribbeandigital.rbc.com or you can contact [e-mail].

You can get more information about RBC digital channel privacy at http://www.rbcroyalbank.com/caribbean/privacy-and-security/index.html.

Contact information for RBC Royal Bank is available at http://www.rbcroyalbank.com/caribbean/mobile/contact-us.html

LEGAL
When you select to install the RBC Caribbean app, you’re consenting to any future updates or upgrades. Depending on your device, operating system or user-initiated settings, these might be automatically installed. You’re able to withdraw your consent by uninstalling the RBC Caribbean app from your device.

If you download the RBC Caribbean app, you must review, and are subject to, the terms & conditions of the Electronic Banking Agreement.


* Royal Online Gold business accounts are not fully supported.
** For a definition of an unauthorized transaction & for full details regarding the protections and limitations of the RBC Security Guarantee for Online and Mobile Banking, please see your Electronic Banking Agreement (http://www.rbcroyalbank.com/caribbean/eba/electronic-banking-agreement.html) with the applicable entity.
***Certain Regions only.

®/™ Trademarks of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada.
‡All other trademarks are the property of their respective owner(s).

Ratings and reviews

If it were possible to give 0 stars I would. Having received several alerts telling me to update to the latest version of the app and update the OS to greater than 10 I had to upgrade my phone. Something I was less than sanguine since it involves great upheaval and lo and behold I was immediately locked out of the app when I tried to log in. After several calls to customer support which for me were overseas calls I have to use a work around of 2 factor authentication and online banking.

Not too impressed. The user interface leaves a lot to be desired, it's not to intuitive. Where is the version information hidden away for example? The two factors authentication should be available while you are logged in the app, not sure why it isn't.

From day 1 I entered RBC service has been very poor due to long wait in lines n very slow moving staff. Been to different branches and it's the same. Upon joining had to wait a week to get confirmation email that my account is activated. First bank I see doing that, usually as u open an account everything is activated and can start using your card, atm immediately. Online banking is very outdated. No notifications from app or even by email to alert u of anything happening with account.