ZDialer by Zoho Voice

Zoho Corporation

About this app

Transform the way you handle business communication with the all-new, lightweight cloud telephony app from Zoho Voice.

Multiple teams, one account.
Set up your Zoho Voice account in few simple steps, and add all your team members as admins, supervisors, and technicians and define user privileges.

Get your own phone number.
Purchase phone numbers from various countries, and assign numbers to your teammates. You can also use one phone number for your entire team.

Seamlessly integrate with CRM and helpdesk systems.
Integrate with Zoho CRM, Desk, Bigin, etc., and view caller details in Zoho Voice mobile app. Handle calls directly from CRM and Desk web apps.

Get access to a ton of telephony features.
Make business communication simple with features like IVRs, Call Queues, Business Hours, Holidays, Live Call Monitoring, Call Transfer, Call Recording, Voicemail, and Call Logs.

Make and receive calls from your Zoho Voice app.
Purchase voice credits and make local and international calls across the globe at low call rates. All you need is an active internet connection.

Ratings and reviews

I'm a Zoho addict and use sooo many of their apps! Been waiting for SMS support in Zoho Voice. When it came, signed up and tested. Overall, ZV is an average service still, and ZDialer in particular is rather basic, unfortunately. No file attachment (web only), no notifications auto-clearing, UI is far from sleek, no Bluetooth audio for hands-free for driving. It's a start, of course, but not ready for me to switch just yet. Considering apparent Zoho's development pace, I'll check back in 2025.

This app has constant problems. Half the time you answer a call there is no audio, or the audio defaults to speaker mode and you can't change it. Sometimes calls do not even ring on the app or the notification system for text doesn't appear.

Great International Phone System.

What's new

Bug fixes and improvements to performance.