![](https://play-lh.googleusercontent.com/a-/ALV-UjWcGbBv-4zXyvEWEoLlgZWq0CpEeAY5DGFaqtXXoLO6AGfu42p1Wg=s32)
Cee Smith
Whatever yall did in the last update ruined the app, I'm no longer able to pay at all. I've tried ordering twice this week, both times had to go to a different restaurant entirely with apps that actually work. Please fix this app!! When you go to pay it says "we are having issues processing online payments, switch to pickup and you can pay at the store". I'm at work, I cant just go to the store. Fix online payments, fix your delivery!!
83 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocLLmuqxppDvTyo_uK7PihbgZxZsBa_TNNSRIZ0X2ZBRyhC5Rw=s32-mo)
Tim Brunner
I would not recommend using this app. The remedy process when something goes wrong with an order is just to chat with an AI that will not fully compensate your losses. Instead of being able to refund an item that wasn't delivered they gave me a coupon for the face value of the item that couldn't even be used because reordering with it brings the value of the order too low. What a disgrace Chipotle.
![](https://play-lh.googleusercontent.com/a/ACg8ocIlo3gSIIB2Fa6cYFg-sv-fspl9G1aAIkQIFtieg6IOkkancg=s32-mo)
J. P. Morgan
Navigation is terrible. Not intuitive unless you are very regularly in app. History is useless, with no reference to location. Maybe it works well to order, maybe, but given the quality issues I've had with orders that have been picked up, I have to get in line and have it prepared in person.
19 people found this review helpful