Cruise Norwegian – NCL

Norwegian Cruise Line Holdings LTD

About this app

Plan for your cruise vacation by booking dining, entertainment, and shore excursions in advance. Once onboard, access your trip schedule and Daily Activities, continue to book packages and utilize the app’s calling and texting feature package to chat with other guests aboard.

The Norwegian Cruise Line app is now available on all ships!

Key Features Include:

Retrieve reservation details, view your E-docs, prepare and save time boarding with mobile check-in, and access directions to the pier.

Organize vacation itineraries by pre-booking activities in advance and while onboard i.e. shore excursions, dining reservations, entertainment, and make purchases including gifts (wine, flowers, and treats).

Call and text guests aboard through the Norwegian Cruise Lines app including Group Chat*.

View ship itineraries, port information, and daily activities.

Review your folio for onboard purchases in the app.

Check Latitude Reward points and learn more about our CruiseNext program.
Review disembarkation information including immigration and easy walk-off details.


*Calling and Texting Package has a nominal one-time fee per person for making unlimited onboard calls and texts during your cruise.

Ratings and reviews

Half baked app, very disappointing. App changes modes 3 days before boarding, so has bo useful pre‐board information like room number or location for embarkation port. Once on board, it's difficult to find the most critical information. Only a partial selection of deck plans are available on the app (once you find them). It took two days to find where the daily events were hidden. Doesn't work off-ship, so can't review schedule, contact phone numbers, anything.

The menus change each time you drop down the menu. I Tried to show another passenger how I got to a certain screen example showing the screen to see what state room # you are in. The selection in the drop down menu was not in the menu. I showed her my room # then backed out to the home screen hit the menu tab and the menu had changed. Very frustrating I just hope they do a better job operating the ship.

Terrible app. It was rarely up to date with what was going on on the ship, we couldn't get deck plans for anything but deck 8, and the onboard messaging caused the app to crash. Also, we experienced a lot of connectivity issues where the app would lose the ships wifi. If you plan to use this to do a anything meaningful while on board, think again.

What's new

Update Bank of America banner to reflect changes in the promotion