McAlister's Deli

McAlister's Deli

About this app

The McAlister’s app puts everything you crave about our deli right at your fingertips—a user-friendly experience that offers what you want, exactly how you want it, plus a little something extra.

FEATURES
1. Flexible Ordering* – Order in whatever way is most convenient for you, whether it’s Curbside Pick-up, McAlister’s Delivery, or Tableside.
2. Earn Rewards – Earn points on purchases that can be redeemed for your favorites
3. Reorder - Get your favorites even faster with quick reorder
4. Customization - Make your order truly yours with easy item customization
Plus, earn and keep track of your McAlister’s Rewards. With McAlister’s

Rewards you can:
·         Get a tea just for signing up
·         Earn points with every purchase towards nearly any item on the menu
·         Redeem rewards when and how you want
·         Get special offers like a birthday treat

McAlister’s mission is to give friends and family a reason to get together over great food that’s handcrafted just for them. And we want our app to bring the same smile to your face that our sandwiches, spuds, soups, salads, desserts, and famous tea do. Enjoy!
 
*Available ordering options may vary by location.

CA Privacy Notice: https://www.mcalistersdeli.com/caprivacy
Do Not Sell My Personal Information: https://www.mcalistersdeli.com/donotsell

Ratings and reviews

We spent 20 minutes trying to add a credit card to pay for our order, and it would not acknowledge it. Plus, they charge you to place your own order through the app! They also charge you for substitutions (if you want a different type of cheese, you can make the change, but they charge you extra for the different type of cheese). We love McAlister's food, but the app is actually keeping us away.

Charges use fee per order! Otherwise super basic, but did the job. I'm still pissed I was charged almost $1 to use the app for a $20 order! Even better they hid it in with the tax. They also defaulted a 15% tip I had to work to find how to remove. I don't tip 15% to put a salad in a bag. They didn't even have to enter an order. Extremely poor customer experience and service. Think twice about using the app.

The app is decent, until you go to place your order. Then, it just spins and never actually goes through (have tried multiple times, different cards, etc). The last time I let it run for over 15 minutes, and it never actually went through. Would be great if they could fix that issue.

What's new

We update our app regularly to improve the experience for our guests. Any questions or feedback? Let us know at www.mcalistersdeli.com/contact.