MYIO

4.7
1.11K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

MYIO Behavioral Health Portal puts you in command of your behavioral health information, helping you manage your care. MYIO serves as a patient portal, enabling you to:
- Update personal and contact details
- Set communication preferences with your mental health provider
- Review statements
- Easily pay balances

To access MYIO, request an account through your mental health provider. To set up your account, download the MYIO app and enter the access code sent from your mental health provider via SMS. Enter your login details and save your password for easy access. Set your communication preferences to receive reminders and messages to your phone or email. Enable push notifications to stay updated on new information in MYIO.
Updated on
Jul 28, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.7
1.09K reviews
James and Angela Winsor
August 15, 2025
this has a lot of problems that need addressing and there isn't enough character to list them all. biggest on it this failed to execute message I get when trying to video chat....😒 I have a bill that keeps growing and no pay option. the biometric sign in does nothing. I can't use a web browser instead of the app with my phone... You can only get into your account via browser on a computer (if you have one) if the app isn't working... ?...😫
Did you find this helpful?
Valant
August 15, 2025
Hello, thank you for sharing your experience. The ability to pay bills is a setting that is enabled or disabled by your provider - please tell them you'd like to pay via MYIO and they can add the functionality. We recommend checking with your provider about your login credentials for browser and mobile access. They'll be best suited to help.
Brian Parramore
August 17, 2024
When I need to fill out forms, this app loads the forms, but the font is basically unreadable. It's tiny so they could cut corners and not pony up the dough for a basic zoom function. I have to take a screenshot and then zoom in, go back to the app and then attempt to select a micro sized yes or no. 2024 and that's just unacceptable. There's absolutely no settings. There's no way to contact them to discuss the issues, it's ridiculous.
28 people found this review helpful
Did you find this helpful?
Valant
September 10, 2024
Hi there, thank you for taking the time to write. Your review has helped us identify a specific issue some users are encountering! We are working on a repair that will improve this experience for our users, and will be providing an update as soon as possible. We apologize for the inconvenience!
Brianne S.
November 19, 2024
I have never been able to log in successfully, and it's keeping me in a loop where as soon as I hit 'next' to log in, it just refreshes the login page. So I uninstalled and reinstalled. Now it's telling me I didn't enter my email address (when I definitely did) and giving me a server error when I try to log in. For something that's supposed to be how I access appointments and invoices for mental health services, the 100% inaccessibility of this app sure is anxiety inducing.
21 people found this review helpful
Did you find this helpful?
Valant
November 22, 2024
Hi Brianne, we're sorry to hear you were impacted by a recent server issue on our end. We've since made a repair and believe MYIO will have better performance moving forward. Plus, you can now use a Magic Link to login! This will send you an email with a direct link logging you in to MYIO.

What’s new

- Squashed some bugs

App support

About the developer
Valant Medical Solutions, Inc.
itsupport@valant.com
600 Stewart St Ste 501 Seattle, WA 98101 United States
+1 206-971-2435

Similar apps