MTM Link Member

MTM, Inc

About this app

MTM is excited to make it easier for health plan eligible members to manage their non-emergency transportation needs on their schedule. The app provides a convenient and easy to use alternative to calling MTM directly to get the information they need. Upon successfully signing up with the necessary health plan information, users will be able to take advantage of a number of features, including:

i. Ability to manage their contact information
ii. View details about upcoming rides scheduled with MTM
iii. Cancel rides no longer needed
iv. Request New Rides

Ratings and reviews

The app is pretty low quality by today's standards. I timeout every few minutes even while I have the app open in the background. The scheduling flow needs work. If I go to the date I need on the calendar, I have to re-enter it during the ordering process. There are missing links and information too. Furthermore, drivers show up when they please, not when needed. Sometimes they're 1½ hours early and expect me to be ready. Worse, I've been ready and stranded without notice three weeks in a row!

since they worked out the bugs, it's a really good app and does what it is meant for. The only thing that I see is that you can't make a double reservation if you have more than one appointment in a day. Not all appointment can be set. One Of my reoccurring appointments the app won't accept the Address. Notifications after midnight is crazy.

ridiculous. Spent the better half of two hours to register. I can't even find it under its description too uninstall. Had to go to store to uninstall. The most upsurd user friendly app. I tried on an android and a apple device. Waste of time. I wanted to give My driver a high rating, but now I can't do that. Thanks for nothing. Review the functionality of your app! ~ 07/14/2024

What’s new

Improvements and fixes.