PenFed

Pentagon Federal Credit Union

About this app

Wherever you go, take PenFed with you!

The PenFed Mobile banking app provides around-the-clock access to your PenFed accounts. Get transaction details, transfer balances, track loan application status, and much more! Deposit checks quickly and easily with your smartphone or tablet.

Need an ATM? The app will help you find one. Forgot to set a travel notification for your PenFed credit card? Do it right in the app -- from anywhere. Want to buy a home? Don't miss our exclusive real estate rewards and other current offers.

With lightning-fast, 24/7 access, PenFed Mobile puts the power of your credit union right where it belongs… on your favorite mobile device.

Ratings and reviews

The app itself seems fine after you get through the initial logins, about three tries. I feel vindicated to read others are having the same experience overall with PenFed. The website is slow...extremely slow. I haven't received a notice from Bill Pay since around 11/2024. No deposit emails with exception of early pay emails. I'm not sure what's going on but I've called customer service a few times to inquire and all I get is that they have to contact the contracted Bill Pay provider. SMH.

never had an issue until recently. now when there's an update, the app doesn't even open. Instead of me doing the update and everything working as normal, I have to uninstall and re-download the app for it to even open. I've deleted and downloaded this app 3 times now and it just doesn't open. why have an app if I have to use the browser to access my accounts. ANNOYING!

Honestly, the app used to be a lot better. The new mobile check deposit absolutely sucks. I used to be able to take the picture myself, but now it automatically captures the pictures when you line up your phone camera "right". But it captures the image so fast that you can't make it focus at all, and when you do get a decent image, the app will tell you that the image is too blurry. I have NEVER successfully used the updated mobile check deposit. I have a new phone, it's def. not a me problem.

What’s new

PenFed Credit Navigator
- You can now access your FICO 9 credit score from the Mobile app, giving you a more accurate reflection of creditworthiness.
Android 11 Decommissioning
- PenFed brings you the most secure banking experience. Upgrade your device to continue experiencing the PenFed Mobile banking experience.